Confidentiality and security are fundamental values of MR SERRANO APARTMENTS and, consequently, we are committed to guaranteeing user privacy at all times without collecting unnecessary information. Here you will find all the necessary information about our privacy policy in relation to the personal information we collect:
1. Collection and use of data. MR SERRANO APARTMENTS will collect user data during the booking process on the website. This information will be stored in our database for the following purposes: Carry out the administration requested by the client / potential owner (the client / future owner must provide true, complete and accurate information). Make reservations Guest comments (we may send you an email after your stay, inviting you to take a review or survey) Communication purposes Billing, if requested by the guest All data requested through our web service They are mandatory, as they are necessary for the provision of the service.
2. Type of data we collect and store. To process and complete your reservation, Bas Apartments Costa Mediterranea Almar S.L. collects the following personal data: your full name, address, email, phone number, passport or identity document (only at the time of registration), credit / debit card details and approximate time of arrival. In some cases, we may collect certain bank details to process a bank transfer.
3. Third parties. Your data is confidential and will not be transferred to third parties, unless there is a legal obligation or if it is necessary for the provision of the service. We will disclose your name, contact details, and credit or debit card details to the bank to complete your reservation. We may disclose your personal data if required to do so by law (or any regulation that has the force of law) or in order to detect, or prevent criminal acts.
4. Changing your personal data. If you wish to modify any of your personal data, or if you find that the personal information in our database is not correct or out of date. If you wish to exercise your right to object to your data being stored in our database and then delete it, or if you have any other questions / requests regarding your personal data, please contact us at mrserranoapartments@gmail.com
5. Cookies. This website only uses technical, personalization or analysis cookies owned by third parties (Google Analytics), which in no case are a threat to your personal data. Therefore, when accessing our website, in accordance with article 22 of the Law on Services of the Information Society when it comes to analytical cookies, we have requested your consent for their use and ease of information. It will be installed after a reasonable period of time so that the user has time to decide whether or not to give their consent.
6. Security of your personal data. In order to safeguard the security of your personal data, we inform you that we have adopted all the technical and organizational measures necessary to guarantee the security of the personal data provided.
